
Frequently Asked Questions

Employers
SwipeWorkers is a hiring platform that matches employers to workers with the help of a concierge. Access to this platform is via a mobile app called “The Swipe App”.
- Find the Best Match - Filter, Search, Shortlist & Conduct In-app Interview
- Offer Employment
- Make Payment - The concierge will do the rest
The Concierge will assist you throughout the entire process.
- Affordable: Costs are kept low so that employers can have access to extra help
- Convenient: One-stop solution for foreign worker hiring needs
- Fast: Employers can get their domestic helpers as fast as 2 weeks. For foreign workers, it’s from 1.5 months.
- Transparent Pricing: Employers know what they are paying for.
- Hassle-free: The concierge will assist and handle most of the paperwork and bring the worker to you.
Step 1: Download “The Swipe App
Step 2: Filter your preferences, Shortlist, Interview (optional) & Make offer
Step 3: Make payment after the offer has been accepted by the worker / agent. The concierge will do the rest.
Step 4: Wait for the worker to arrive at your home / company

Workers
You may directly contact our customer service for further assistance.
- Call and Whatsapp: +6012 566 7251 (Mondays to Fridays, 9am to 6pm)
- Email: [email protected]

Agencies

Employers
SwipeWorkers is a hiring platform that matches employers to workers with the help of a concierge. Access to this platform is via a mobile app called “The Swipe App”.
- Find the Best Match - Filter, Search, Shortlist & Conduct In-app Interview
- Offer Employment
- Make Payment - The concierge will do the rest
The Concierge will assist you throughout the entire process.
- Affordable: Costs are kept low so that employers can have access to extra help
- Convenient: One-stop solution for foreign worker hiring needs
- Fast: Employers can get their domestic helpers as fast as 2 weeks. For foreign workers, it’s from 1.5 months.
- Transparent Pricing: Employers know what they are paying for.
- Hassle-free: The concierge will assist and handle most of the paperwork and bring the worker to you.
Step 1: Download “The Swipe App
Step 2: Filter your preferences, Shortlist, Interview (optional) & Make offer
Step 3: Make payment after the offer has been accepted by the worker / agent. The concierge will do the rest.
Step 4: Wait for the worker to arrive at your home / company

Workers
You may directly contact our customer service for further assistance.
- Call and Whatsapp: +6012 566 7251 (Mondays to Fridays, 9am to 6pm)
- Email: [email protected]

Agencies
Video Tutorials
Source Country
Agency
- Register
- Enter workers’ biodata
- Interview between worker and employer
- Send offer letter to employer
- Book medical screening in Indonesia
- Passport application
- ISC application
- Submit forms and documents for workers’ application
- Insurance, Flight Ticket, Airport
Registration Centre
Concierge
Coming Soon…..
Country Of Employment
Employer
- Login and government approval
- Shortlist and interview workers
- Send offer letter
- Make payment for worker’s medical screening in Indonesia
- Make payment for worker’s passport application
- Check status of worker’s ISC and Visa application
- Check status of insurance purchase and book air ticket for worker
- Book worker’s medical check-up in Malaysia, check status of training attendance and upload worker’s work permit